Holland America Line
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Welcome to Online Check-in!
To start or edit your online check-in, enter a Booking Number and Last Name into the "Check-in for" box below and click the "Start or Edit Check-in" button.
Information Needed for Each Guest
  • Full legal name (as it appears on your booking/reservation)
  • Birth date
  • Passport or Accepted Travel Document
  • Home address
  • Home telephone number
  • Emergency contact information
  • Return flight information
  • Credit card you wish to use for onboard purchases
Check-in for:
Booking Number
Last Name

 
I am a Travel Agent checking in on the behalf of a client
Benefits of Online Check-in

When you check-in online, you'll be able to take advantage of the following benefits:

  • Signature Preferred Boarding Pass: for speedy embarkation, simply print your pass after completing online check-in. (Keep in a safe place along with your cruise documents).

Availability of Express Docs

Your Express Docs will be available:

  • After all Required guests data is complete
  • After payment is complete
  • Within 50 days of your cruise departure

What to Bring to the Ship

For embarkation remember to bring the following items:

  • Your Signature Preferred Boarding Pass or Express Docs
  • Appropriate identification and passport or government-issued ID
  • Visa and immunization information (if required)

Start Online Check-in Early

For your convenience, and to expedite your departure, we encourage all of our guests to utilize the online check-in procedure and start the process as soon as possible. During online check-in, you can securely submit your Immigration, Disembarkation and credit card registration forms. In order to have the most accurate information available onboard your ship, please complete the online check-in process at least 30 days prior to your departure.

Incomplete information and multiple sessions

If you begin the process and cannot finish due to insufficient information, you may return to complete it at a later time. We recommend starting the process and return at a later time if you are missing information.

Additional Questions

For questions and/or help with your Online Check-in forms, please email Holland America Reservations or call 1-800-207-3545. Please be aware that Holland America Line cannot print, email or fax guest's Express Docs or Signature Preferred Boarding Pass.

Governmental Policies

Guests are encouraged to complete the Online Check-in process before leaving home. Guests who wait to check in at the terminal risk being unable to sail even if they arrive at the terminal before the vessel leaves. You will be responsible for all costs you incur to join the vessel at the next port. New U.S. government security regulations require us to submit certain guest information to law enforcement authorities at least 60 minutes prior to departure. To meet this requirement, we must have the necessary information in our records at least 90 minutes before departure. If we do not have your information by this deadline, you will be unable to sail.

For guests residing in the European Economic Area (EEA), please note that compliance with these requirements may involve sharing the information you provide to Holland America Line with our affiliates and agents and/or to government and enforcement agencies in the U.S. and other countries outside the European Economic Area (EEA) where controls on data protection may not be as strong as the legal requirements in your country of residence. Holland America Line values your privacy and adheres to best practice technology to protect your private information, utilizing Secure Socket Layer (SSL) encryption. Our Privacy Policy is available for your review.

Important Information About Your Cruise