Benefits of Online Check-in
When you check-in online, you'll be able to take advantage of the following benefits:
- Signature Preferred Boarding Pass: for speedy embarkation, simply print your pass after completing online check-in. (Keep in a safe place along with your cruise documents).
Availability of Express Docs
Your Express Docs will be available:
- After all Required guests data is complete
- After payment is complete
- Within 50 days of your cruise departure
What to Bring to the Ship
For embarkation remember to bring the following items:
- Your Signature Preferred Boarding Pass or Express Docs
- Appropriate identification and passport or government-issued ID
- Visa and immunization information (if required)
Start Online Check-in Early
For your convenience, and to expedite your departure, we encourage all of our guests to utilize the online check-in procedure and start the process as soon as possible. During online check-in, you can securely submit your Immigration, Disembarkation and credit card registration forms. In order to have the most accurate information available onboard your ship, please complete the online check-in process at least 30 days prior to your departure.
Incomplete information and multiple sessions
If you begin the process and cannot finish due to insufficient information, you may return to complete it at a later time. We recommend starting the process and return at a later time if you are missing information.
For questions and/or help with your Online Check-in forms, please email Holland America Reservations or call 1-800-207-3545. Please be aware that Holland America Line cannot print, email or fax guest's Express Docs or Signature Preferred Boarding Pass.
Guests are encouraged to complete the Online Check-in process before leaving home. Guests who wait to check in at the terminal risk being unable to sail even if they arrive at the terminal before the vessel leaves. You will be responsible for all costs you incur to join the vessel at the next port. New U.S. government security regulations require us to submit certain guest information to law enforcement authorities at least 60 minutes prior to departure. To meet this requirement, we must have the necessary information in our records at least 90 minutes before departure. If we do not have your information by this deadline, you will be unable to sail.
Important Information About Your Cruise